Privacy Policy
Last updated: 8 October 2026**
PT LOEWER SALES SYSTEMS (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and the services and technologies involved when you visit or interact with our website.
## 1. Company Information
**PT LOEWER SALES SYSTEMS**
Gedung Jaya Lantai 5 Unit A6, Jalan MH Thamrin No. 12
Kebon Sirih, Menteng
Jakarta Pusat, DKI Jakarta 10340
Indonesia
**Email:** loewer@loewer-systems.com
## 2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Name
- Email address
- Telephone number
- Company or organization name
- Information included in messages submitted through our contact form
- IP address and technical information associated with your visit
- Browser type, device type, operating system, and similar technical information
- Information about how you interact with and navigate our website
We only request information that is reasonably necessary for the relevant purpose.
## 3. Contact Form
If you submit information through our website's contact form, we may collect the information you provide, such as your name, email address, telephone number, company name, and message.
We use this information to:
- Respond to your inquiry;
- Communicate with you regarding your request;
- Provide information about our services where appropriate; and
- Maintain records of business communications.
Please do not submit sensitive personal information through the contact form unless it is specifically requested and necessary.
## 4. Webflow
Our website is hosted and/or built using **Webflow**.
When you visit our website, Webflow and the underlying hosting infrastructure may process certain technical information necessary to deliver, secure, and maintain the website. This may include information such as IP address, browser information, device information, and website access information.
The processing of such information may be subject to Webflow's own privacy practices and policies.
## 5. Google Analytics
We use **Google Analytics** to understand how visitors use our website and to improve its performance, content, and user experience.
Google Analytics may collect information such as:
- Pages visited;
- Approximate geographic information;
- Device and browser information;
- Referring website or source;
- Interaction and usage information; and
- Other technical or analytical information.
Where applicable, Google Analytics may use cookies or similar technologies to collect this information.
We use Google Analytics for statistical and analytical purposes and do not use it to intentionally identify individual visitors.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
## 6. Cookies
Our website may use cookies and similar technologies that are necessary for website functionality, security, analytics, and performance.
Cookies may be placed by our website or by third-party services used on the website, including Google Analytics.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.
## 7. Google Fonts
Our website uses fonts originating from **Google Fonts**.
The Google Fonts files used on this website are **hosted locally on our website server and are not loaded directly from Google's servers when you visit the website**.
As a result, your browser does not need to make a request to Google Fonts servers solely to display these fonts.
## 8. How We Use Personal Information
We may use personal information for the following purposes:
- To respond to inquiries and requests;
- To communicate with customers, prospective customers, and business contacts;
- To provide and improve our services;
- To operate, maintain, and secure our website;
- To understand website usage and improve user experience;
- To comply with applicable legal and regulatory obligations; and
- To protect our legal rights and prevent misuse, fraud, or security incidents.
## 9. Sharing of Information
We do not sell or rent your personal information.
We may share personal information with service providers and technology providers where reasonably necessary to operate our website and business, including providers supporting website hosting, analytics, communications, security, and technical infrastructure.
We may also disclose information where required by applicable law, regulation, legal process, or a lawful request from a competent authority.
## 10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The applicable retention period may vary depending on the type and purpose of the information.
## 11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
## 12. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where legally applicable;
- Object to or request restriction of certain processing;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with the relevant data protection authority.
To exercise an applicable right, please contact us using the details below.
## 13. International Data Transfers
Some of our technology and service providers may process information outside Indonesia or outside the country in which you are located.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the processing is carried out in accordance with applicable data protection requirements.
## 14. Children's Privacy
Our website is not specifically directed at children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
## 15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
The updated version will be published on this page with the revised “Last updated” date.
## 16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
**PT LOEWER SALES SYSTEMS**
Gedung Jaya Lantai 5 Unit A6, Jalan MH Thamrin No. 12
Kebon Sirih, Menteng
Jakarta Pusat, DKI Jakarta 10340
Indonesia
**Email:** loewer@loewer-systems.com
